Accessibility overlays have existed on the market since at least around 2004. Companies such as Readspeaker offered products that displayed a widget on customers’ websites that were best described as “add-on assistive technologies”. The primary feature offered by such products was the ability to read the page content aloud to a website’s users.
In September, I published Startup Experience: 6 months in. If you’re not already familiar with us, that might be a good prerequisite to getting context for some of the stuff below. This will be our “End of the Year” post, at 9 months of startup experience. I’m going to break this post into two sections: Business and Product.
This week, we signed up for Intercom.io and installed their code on our site. Intercom.io is incredibly inaccessible. Why would we do such a thing?
**This is a blog post aimed at other start-ups – especially those who, like us, really had no idea what the heck they were doing when they got started. We want to talk about how things have gone in our first 6 months. Along the way, we’ll drop in our own advice.
If you’re unfamiliar with Tenon, read this “Executive Summary” on AngelList first for some background on who we are and what we do.