TIMEOUTS-02: Automatic timeouts can be extended, except where caveats apply.
How to test
- Identify instances of timeouts which occur automatically or due to user inactivity, and confirm that the user has a means of turning off, adjusting or extending the timeouts.
Exceptions
- Where non-extendable timeouts are required (e.g. realtime auctions and some online games).
- Where extending the time limit would invalidate the activity (e.g. an exam).
- Where incomplete user data is preserved for at least 20 hours.
How to fix
Consider removing any time limits on the input of user data. Otherwise, provide an explicit means of turning off, adjusting or extending the time limit.
Related Standard: 2.2.1 A
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